Submit requests related to account access, device support, network connectivity, software issues, and IT purchase approvals.

Services (12)

User Account Management

Get help with login access, permissions, email, or shared folders like the T: Drive or OneDrive.

VPN Access (Off campus network access)

Assistance with configuring VPN access to securely connect to on-campus systems and resources from off campus.

Computer Support Request

Get help with your computer, laptop, tablet, or mobile device — from troubleshooting to setup and repairs.

Network Support Request

Request assistance with network connectivity issues, including Wi-Fi and wired connections.

Email Support Request

Get assistance with your email — whether you need help logging in, setting up, or fixing delivery problems.

Printing Support Request

Request assistance with printer access, setup, or troubleshooting printing issues.

Server Support Requests

Request assistance with server access, performance issues, or maintenance support.

OIT Purchase Approval Requests

Submit requests for approval of technology purchases, including software, web services, and hardware.

Software Support Requests

Get help installing, accessing, or fixing issues with your software, cloud services, or Microsoft 365 tools.

Multimedia Audio Visual Support

Request assistance with audiovisual equipment, classroom technology, or event support for internal and external functions.

Telephone Support

Request assistance with telephone setup, moves, changes, voicemail, or general phone support.

Outages

Request assistance with network, system, cloud, phone, Colleague, or audiovisual (AV) support — including access issues, setup, troubleshooting, and maintenance.