Printing Support Requests
Request assistance with printer access, setup, or troubleshooting printing issues.
Before you begin
If you are unable to print, connect to a printer, or need assistance setting up a new device, please submit your request here.
Include details such as the printer name or location, the device you’re printing from, and any error messages you’ve received.
Available Request Types
- Printer Access – For requesting or updating access to a shared or departmental printer.
- Printer Setup – Assistance with installing or configuring a printer on your computer or network.
- Printing Issues – For troubleshooting problems such as print errors, connection failures, or queue issues.
How to Request Help
You can go to the “Submit Ticket” button on the right side of this page to submit a ticket, or contact Customer Care by phone.
Customer Care
864-250-8000
Regular Business Hours
Monday – Thursday: 8 a.m. – 4:30 p.m.
Friday: 8 a.m. – 11:30 a.m.