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Categories (8)
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OIT Help
Requests for tech support, passwords, MFA, accounts, devices, installations, email, etc.
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CCE - Continuing Ed Requests
CPS, courses and Modern Campus site issues requests from employees.
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Instructional Tech (CISC)
Requests for Blackboard, Concourse, YuJa, and other Instructional Technologies.
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Student Services & Support
Requests for support from Student Services, including Records, Aid, Bursar, Admissions, Advising, and the Customer Care Team, etc.
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HR
Assistance with Kronos, Cornerstone or Directory issues
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IRDS
Requests for Institutional Research, Data and Surveys
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Course Changes/Location Scheduling
Requests for building/room moves, 25Live errors or event issues, section data errors, continuing ed course data and training requests.
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Marketing
Requests for Marketing & Communications services, including calendar, GTC4me Highlights, design projects, events and website.
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Software Support Requests
Computer Support Request
User Account Management
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Computer Support Request
User Account Management