Software Support Requests
Get help installing, accessing, or fixing issues with your software, cloud services, or Microsoft 365 tools.
Before you begin
If you’re experiencing problems installing or running a software program, or need help accessing a cloud service or Microsoft 365 tool, please submit your request here.
Include as much detail as possible, such as the software name, version, device type, and a brief description of the issue.
Available Request Types
- PC Software – Assistance with installing, updating, or troubleshooting locally installed applications.
- Cloud Service – Support for accessing or configuring online platforms, subscriptions, or hosted tools.
- Microsoft 365 / Azure – Help with Office applications, OneDrive, Teams, SharePoint, or Azure access and performance issues.
How to Request Help
You can go to the “Create a New Request” button on the right side of this page to submit a ticket, or contact Customer Care by phone or email.
Customer Care
864-250-8000
help@gvltec.edu
Regular Business Hours
Monday – Thursday: 8 a.m. – 5 p.m.
Friday: 8 a.m. – 1 p.m.