? OIT Help

Requests for tech support, passwords, MFA, accounts, devices, installations, email, etc.

Categories (9)

IT Access & Support Requests

Submit requests related to account access, device support, network connectivity, software issues, and IT purchase approvals.
Expand

Colleague

Core business system issues and requests.
Expand

Account Management

Help with managing user accounts, including passwords, name changes, and general access issues.
Expand

Data Services

Request assistance with a data related issue or request a report. This request could include extracts from Colleague, custom scripts, custom report, and more. For custom reports and data, first check with IRDS before requesting here from OIT.
Expand

Forms and Workflows

Help with creating, updating, or troubleshooting electronic forms and workflow automations for campus processes.
Expand

Microsoft Apps & Services

Get support for Microsoft apps and services—including Teams, Outlook, Office 365, Word, and Excel—as well as GTC4me applications.
Expand

Mass Email/Text (Rave)

Guidance and support for sending mass communications through the Rave platform, including emergency alerts or campus-wide messaging.
Expand

Resources4me

Support for accessing or using the Resources4me portal, including login assistance and navigation help.
Expand

TDX

Go here for TDX Configuration Requests, TDX Trainings, and more.
Expand