Services A-Z (137)

A

Active Directory Access Request

Adding a signature in TDNext

Admissions

Advanced Account Request

Advising

B

Basic Account Request

Basic tasks for creating a PowerPoint presentation (Employees)

Basic tasks for creating a PowerPoint presentation (Students)

Basic tasks in Excel (Employees)

Basic tasks in Excel (Students)

Basic tasks in Outlook (Employees)

Basic tasks in Outlook (Students)

Basic Tasks in Word (Employees)

Blackboard "Oops!" Error

Blackboard Reference

Blackboard Sign-On Error

Bursar/Business Office

C

Can't access GTC student email

CERT Request

Colleague System Issues

Common Excel Formulas

Common Excel Formulas

Computer Support Request

Continuing ed/non-credit student assistance request

Copilot Training

D

Dark Mode in TDNext

Download Office 365 (Employees)

Download Office 365 (Students)

E

Early College

Edit Outlook Distribution List

Email Support Request

Excel - Microsoft Q&A (Employees)

Excel - Microsoft Q&A (Students)

Excel Charts and Tables How-To's (Employees)

Excel Charts and Tables How-To's (Students)

F

Financial Aid

G

General OIT Help Request (Students)

Getting Started with Microsoft Teams

Google Workspace Data Request

Got a new phone?

GTC4me

H

Help with an Existing Form or Workflow

How to Schedule Teams Meetings Using Outlook Calendar

I

Instructional Tech Support Ticket

Intro to Outlook Calendar (Employees)

Intro to Outlook Calendar (Students)

L

Login or Password Help

M

Microsoft Teams - Zoom Transition Guide and Feature Comparison

Modern Campus Account support and Access

Multifactor Authentication (MFA) (Employees)

Multifactor Authentication (MFA) (Students)

Multimedia Audio Visual Support

N

Need a refresher on your CMS editor/approver training?

Need accessibility training?

Need help with mass email/text system (Rave)

Network Support Request

Nicole Easler

Not quite slide-ready? We’ve got you (Employees)

Not quite slide-ready? We’ve got you (Students)

O

OIT Purchase Approval Requests

OIT Training Request

Other

Other (employees)

Other (students)

Other issue? We’ve got you (Employees)

Other issue? We’ve got you (Students)

Other student assistance requests

Outages

Outlook training for Windows, MacOS, iOS and Android (Employees)

Outlook training for Windows, MacOS, iOS and Android (Students)

P

Password Reset

People Import Database Query

PowerPoint Training for Mac users (Employees)

PowerPoint Training for Mac users (Students)

PowerPoint Training for Windows users (Employees)

PowerPoint Training for Windows users (Students)

Printing Support Request

R

Report a Digital Accessibility Issue

Report Phishing (Employees)

Report Phishing (Employees)

Report Phishing (Students)

Report Registration Conflicts/Issues

Request a New Form or Workflow

Resources4me

S

Schedule a meeting or event in Outlook (Employees)

Schedule a meeting or event in Outlook (Students)

Self Service

Self Service 'PasswordlessPhoneSignIn' error

Self Service Tutorial

Send a mass email or text

Server Support Requests

Setting up the Outlook app on your phone (Employees)

Setting up the Outlook app on your phone (Students)

Software Support Requests

Still stuck? Let us AutoSum your problems—Employees click here to submit a ticket to OIT

Student Records

Submit a Calendar Request

Submit a Continuing Ed Marketing Request

Submit a Design Project Request

Submit a GTC4me Highlights Request

Submit a Marketing Request for something else

Submit a Promotional/Giveaway and Event Items Request

Submit a request for course additions or changes

Submit a request for locations/events/25Live issues or training

Submit a request for Resources4me updates/changes

Submit a Social Media Request

Submit a Support Request for Continuing Ed

Submit a Support Request for Data Services

Submit a Tech Support Ticket

Submit a Website Request

Submit an Event Support Request

Submit an HR Request

Submit an IRDS Request

T

TeamDynamix Configuration Requests

Teams Configuration Request

Teams for Students

Technician Training Document (Ticketing System)

Technician Training Video (Ticketing System)

Telephone Support

U

User Account Management

V

VPN Access (Off campus network access)

W

Word for Mac Help

Y

Your issue not listed? We’re here for that too.

Your issue not listed? We’re here for that too.