Popular Services

Get help with your computer, laptop, tablet, or mobile device — from troubleshooting to setup and repairs.

Get help with login access, permissions, email, or shared folders like the T: Drive or OneDrive.

Get help installing, accessing, or fixing issues with your software, cloud services, or Microsoft 365 tools.

This section includes essential tools and guides to help you navigate online services at Greenville Tech—from accessing courses and resetting passwords to downloading Office 365 and finding support when you need it.

Learn how to set up, manage, and troubleshoot Multifactor Authentication (MFA) to keep your accounts secure.

Assistance with password resets, updates, and login issues for institutional accounts.

Request assistance with printer access, setup, or troubleshooting printing issues.

For requesting access when traveling internationally.

For Financial Aid questions, including awards, scholarships, loans, grants, book vouchers and military or veteran benefits.

Supervisors: enter a ticket here to request access for an employee.
NOTE: Only supervisors can request accesses for their employees.

Anything related to SelfService for Students or for Employees.

For questions about payments, financial disenrollment, collections, student billing, refunds, and account holds.

Anything related to Colleague functions, excluding Self Service

Support for general account-related issues not covered above, such as account access or status changes.

Blackboard "Oops!" Error
("Oops! Something went wrong" or "You do not have permission...").

Get assistance with your email — whether you need help logging in, setting up, or fixing delivery problems.