Popular Services

Get help with login access, permissions, email, or shared folders like the T: Drive or OneDrive.


Get help with your computer, laptop, tablet, or mobile device — from troubleshooting to setup and repairs.


Get help installing, accessing, or fixing issues with your software, cloud services, or Microsoft 365 tools.


Learn how to set up, manage, and troubleshoot Multifactor Authentication (MFA) to keep your accounts secure.


Multi-factor authentication issues/requests.


Request assistance with audiovisual equipment, classroom technology, or event support for internal and external functions.


Submit requests for approval of technology purchases, including software, web services, and hardware.


Support for general account-related issues not covered above, such as account access or status changes.


Blackboard Sign-On Error
(Red Text on Black Background)


Do you think you received a Phishing email? Please report it here.


Anything related to Colleague functions, excluding Self Service


Request assistance with telephone setup, moves, changes, voicemail, or general phone support.


CERT (Colleague Enhancement Review Team) Request


Use this service when you need assistance with creating or modifying technical configurations within TDX. This includes requests for custom reports, new user setup, custom forms, workflow automation, and other system configuration needs.


View our guide on how to correct the Self Service sign-on error.


Need to reset or recover your password? Find step-by-step instructions to get back into your account quickly and securely.


This section includes essential tools and guides to help you navigate online services at Greenville Tech—from accessing courses and resetting passwords to downloading Office 365 and finding support when you need it.