Popular Services
Get help with login access, permissions, email, or shared folders like the T: Drive or OneDrive.
Get help with your computer, laptop, tablet, or mobile device — from troubleshooting to setup and repairs.
Get help installing, accessing, or fixing issues with your software, cloud services, or Microsoft 365 tools.
Request assistance with telephone setup, moves, changes, voicemail, or general phone support.
Support for general account-related issues not covered above, such as account access or status changes.
Use this workflow only when you need to submit OIT's approval to GTC's Purchasing folks for technology purchases (including software, web services, or hardware) that you plan to purchase using funds from your own budget.
Support for managing and updating Continuing Education accounts and access within the Modern Campus (CE) platform.
General Microsoft-related support not listed above, including licensing, access, or unusual issues.
Get assistance with your email — whether you need help logging in, setting up, or fixing delivery problems.
Request assistance with network connectivity issues, including Wi-Fi and wired connections.
Request assistance with network, system, cloud, phone, Colleague, or audiovisual (AV) support — including access issues, setup, troubleshooting, and maintenance.
Request new form, convert current manual form, and/or create a workflow associated with the form or independent from the form.
Request assistance with audiovisual equipment, classroom technology, or event support for internal and external functions.