Popular Services
Get help with your computer, laptop, tablet, or mobile device — from troubleshooting to setup and repairs.
Get help with login access, permissions, email, or shared folders like the T: Drive or OneDrive.
Get help installing, accessing, or fixing issues with your software, cloud services, or Microsoft 365 tools.
Do you think you received a Phishing email? Please report it here.
Request assistance with telephone setup, moves, changes, voicemail, or general phone support.
Blackboard "Oops!" Error
("Oops! Something went wrong" or "You do not have permission...").
Use this workflow only when you need to submit OIT's approval to GTC's Purchasing folks for technology purchases (including software, web services, or hardware) that you plan to purchase using funds from your own budget.
Request assistance with audiovisual equipment, classroom technology, or event support for internal and external functions.
Learn how to set up, manage, and troubleshoot Multifactor Authentication (MFA) to keep your accounts secure.
Get assistance with your email — whether you need help logging in, setting up, or fixing delivery problems.
Request assistance with network connectivity issues, including Wi-Fi and wired connections.
Inbox in knots? Calendar chaos? Click here to submit a ticket to OIT.
Need to reset or recover your password? Find step-by-step instructions to get back into your account quickly and securely.
Assistance with password resets, updates, and login issues for institutional accounts.
View our guide on how to access your GTC student email