Colleague System Issues

Colleague System Issues

Request assistance with issues related to Colleague functions, excluding Self-Service.

Before you begin

Use this form to report problems with Colleague access, functionality, or data accuracy.
Provide as much detail as possible, including the screen name, process, or function that isn’t working, along with any error messages you’ve received.

Available Request Types

  • Access Issues – Problems signing into or navigating within Colleague.
  • Screen or Process Errors – Specific forms or processes not loading or completing correctly.
  • Data Inaccuracies – Incorrect or missing data within Colleague records.
  • Printing or Output Issues – Errors generating reports or print jobs from Colleague.

How to Request Help

You can go to the “Create a New Request” button on the right side of this page to submit a ticket, or contact Customer Care by phone or email.

Customer Care
864-250-8000
help@gvltec.edu
Regular Business Hours
Monday – Thursday: 8 a.m. – 5 p.m.
Friday: 8 a.m. – 1 p.m.