Network Support Request
Request assistance with network connectivity issues, including Wi-Fi and wired connections.
Before you begin
If you are experiencing issues connecting to the network, please submit your request here.
Include as much detail as possible about your connection type (Wi-Fi or wired), the location where the issue is occurring, and any error messages or troubleshooting steps you’ve already attempted.
Available Request Types
- Wi-Fi – For issues connecting to or maintaining a wireless connection on campus.
- Wired – For problems with Ethernet connections, wall ports, or other physical network connections.
How to Request Help
You can go to the “Create a New Request” button on the right side of this page to submit a ticket, or contact Customer Care by phone or email.
Customer Care
864-250-8000
help@gvltec.edu
Regular Business Hours
Monday – Thursday: 8 a.m. – 5 p.m.
Friday: 8 a.m. – 1 p.m.