Use this service when you need assistance with creating or modifying technical configurations within TDX. This includes requests for custom reports, new user setup, custom forms, workflow automation, and other system configuration needs.
Watch this step-by-step overview of the Technician View in our ticketing system. This video walks through how to navigate, manage, and resolve tickets efficiently—perfect for new technicians or anyone needing a quick refresher.
Learn how to navigate and use the Technician View in our ticketing system with step-by-step, easy-to-follow SoftChalk modules. This training covers everything from reviewing and updating tickets to managing workflows efficiently, helping technicians handle requests quickly and confidently.
View our guide on how to enable Dark Mode in TDNext
View our guide showing how to add a signature for your tickets in TDNext.