Self Service

Self Service

Request assistance with Self Service (SS) functions for students or employees.

Before you begin

Use this form to report issues or request assistance with Self Service features and data.
Include details such as your role (student or employee), the specific Self Service function you’re using, and any error messages or unexpected behavior you’ve encountered.

Available Request Types

  • Access Requests – Help with logging in or accessing Self Service functions.
  • Function Errors – When a service, form, or page inside Self Service is unavailable or not functioning.
  • Data Inaccuracies – Incorrect or missing information displayed in Self Service.

How to Request Help

You can go to the “Submit Ticket” button on the right side of this page to submit a ticket, or contact Customer Care by phone.

Customer Care
864-250-8000
Regular Business Hours
Monday – Thursday: 8 a.m. – 4:30 p.m.
Friday: 8 a.m. – 11:30 a.m.