OIT Knowledge Base Self-Help Articles

Self-help articles offering step-by-step guidance.

Categories (3)

Multifactor Authentication Help

Help with issues related to Multi-Factor Authentication.
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Password Reset Help

Step-by-step guides for resetting or changing your Microsoft account password.
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Microsoft

Help articles for common Microsoft apps such as Teams, Word, PowerPoint, Outlook, and shared files.
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Articles (8)

Forgot your username?

Phishing Attempts: How to identify suspicious communications

Self Service 'PasswordlessSignIn' error

"I can get into my class but there's nothing showing"

Set up student Gmail in GTC4me

Can’t Access Cengage, Pearson, or Other Course Materials?

I can't submit anything - it's grayed out.

Support for Pearson, Cengage, McGraw Hill, and Other Course Tools