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For issues or questions not included in the categories above.
How can we help?
What type of assistance are you requesting?
What type of assistance are you requesting?
Admissions (application, enrollment, continuing education registration, general questions, etc.)
Advising (advising appointments, registering for classes, etc.)
Bursar/Business Office (payments, financial disenrollment, collections, account inquiry, etc).
Early College (dual enrolled students currently in high school)
Financial Aid (awards, loans, scholarships, grants, book vouchers, etc.)
Student Records (add, drop, withdrawal, transcript requests, etc.)
Other - please explain in detail below
Request title - describe your request in a few words.
A short description to explain the nature of a ticket.
Your information
What is your student type (if applicable)?
What is your student type (if applicable)?
Early College student
International student
Transient visiting student
Regular Academic student
What is the best phone number to reach you during the day?
What is the best email address to reach you during the day?
Provide your GTC username if you know it (the part at the beginning of your college email address before the @).
Provide your student ID number if you know it (a 7-digit number that begins with ZERO).
Request details
Admissions Request Type
Application Assistance
Transcript Submission
Submitting Legal Presence
Name change/Acct. Updates
Undecided Major Counseling
Program Changes
Residency Determination
Career Development Support
Transient Student Support
International Student Questions
Other admissions help - provide details below
Advising Request Type
Find or Contact Advisor Issue
Advising Appointment/Inspire Issue
Info on Transferring/Degree Progress Explanation
Student Planning/Registration Issue
Advising Hold Issue
Help with Access to Student Resources
Other advising help - provide details below
Bursar/Business Office Request Type
Collections
Holds
Inclusive Access
Financial Disenrollment
Refunds
1098T
Payments
Account Inquiry
Other bursar/business office help - provide details below
Early College Request Type
MFA support
High School Counselor needing assistance
Assistance with Enrollment Steps
Registration Issue
Other Early College help - provide details below
Financial Aid Request Type
Awarding
Book Voucher
LIFE Scholarship
Loans
Career Pathways Scholarship/SC Lottery
SAP - Satisfactory Academic Progress
Verification
Military & Veterans Programs
Other financial aid help - provide details below
Student Records Request Type
Late Withdrawal
Attendance
College Transcripts
Enrollment Verification (National Clearinghouse)
Student Forms
Grades
Graduation/Awards
Other Records help - provide details below
Please provide a detailed description of the assistance you need.
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Additional Details
The more information you provide, the easier it will be for us to help you.
Term you are or will be attending GTC (For example, Fall 2026)
If this issue is about a course, provide the Course Name/Number/Section (For example, ART-101-001)
Type of service or form where issue is occurring (Advising Survey, Financial Disenrollment Form, course module, test, etc.)
What system are you using - Self Service, Colleague, Inspire, etc.?
Content of Error Message (or attach screenshot)
Attachment
File attachments associated with the ticket.
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Other Fields
Your name
Your first name
Your last name
Your email address